The Florida Department of Health’s Division of Medical Quality Assurance (MQA) recently launched a new and improved health care complaint portal. The portal was developed in collaboration with the Agency for Healthcare Administration and allows more convenient reporting of everything from unlicensed activity and health care violations, to fraud and more. The portal provides education on which state or federal agency to contact for a variety of issues ranging from Health Insurance Portability and Accountability Act (HIPAA) violations to independent living facilities.
The portal is one of several upgrades made to the Department’s online service and offers a centralized location to access a variety of reporting tools and links.
To visit the portal and to file a complaint, visit https://complaint-portal.mqa.flhealthsource.gov.
